Information we collect

When you request a quote, we collect the information you choose to provide, including your name, company name, email address, phone number, LINE ID, model interest and message. We may also collect technical and usage information such as device, browser, pages visited and interactions through site analytics.

How we use information

We use your information to manage and respond to your quote request, maintain our lead records, improve the website and customer experience, protect the website, and meet applicable legal obligations.

Our basis for processing

Where consent is required, we will request it. We may otherwise process information when it is necessary to respond to your request, operate the website, pursue legitimate business interests in a proportionate way, or comply with applicable law.

Sharing and service providers

We do not sell personal information. We may share it with authorised personnel and carefully selected service providers that support hosting, database, storage, analytics, communications or site operations. We may also disclose information where required by law or necessary to protect rights, safety or security.

International processing and retention

Some service providers may process information outside Thailand. We take reasonable steps to use providers and safeguards appropriate to the service. We keep information only for as long as reasonably necessary for the purposes described here, including responding to requests, maintaining business records and meeting legal obligations.

Your choices and rights

Subject to applicable law, you may ask to access, correct, update, delete, restrict or object to certain processing of your personal information, withdraw consent where processing relies on consent, or request data portability. Contact us using the details below and we will respond in accordance with applicable law.

Security and children

We use reasonable administrative, technical and organisational measures to protect information. No online system is completely secure, so please avoid sending sensitive information that is not necessary for a quote request. This website is not directed to children, and we do not knowingly seek personal information from children.

Updates and contact

We may update this Policy when our practices or legal requirements change. The current version will be posted on this page. For privacy questions or requests, contact Fire Pit Thailand at hello@firepitthailand.com.